PitneyShip® Software Update Hub

Latest Updates

Better address validation and delivery accuracy

Easily mark addresses as Residential during shipment with a checkbox. You can now also control Address Validation settings — make them optional or required — to ensure clean, accurate deliveries.
Where to view:
  1. Go to any shipping workflow to see the Residential checkbox.
  2. To update Address Validation settings, go to Settings > Admin Options > Address Verification.

Manage sender addresses in Presets

You can now include a Sender address when creating or editing a Preset. This gives you more control and flexibility when managing return addresses across your shipments.
How it works:
  1. Go to Presets and choose to create or edit a Preset.
  2. In the Sender section, you can:
    • Edit the current address and click Done.
    • Add a new address and click Done.
    • Select a different existing address.

Streamlined email verification for Cube setup

Setting up your PitneyShip Cube is now easier with a simplified email verification step—helping you onboard quickly and securely.
Where to view:
  1. Click Get Started on your Cube setup screen.
  2. Enter your email address.
  3. Check your inbox for a code and enter it on screen.
  4. If needed, click Resend Email.
  5. Finish setting up your account.

New refund form mailing address

USPS Stamp Refund forms now use our updated address: 27 Waterview Drive, Shelton, CT 06484. Please discard the old Neenah, WI address.
*Applies to Commercial Clients, Schedule-48, and USPS CPU.
Where to view:
  1. Go to Shipping & Mailing History.
  2. Click USPS Stamps.
  3. Select Print Refund Form.

Switzerland customs form now supports VAT ID

When shipping USPS international packages to Switzerland, you can now include an optional VAT ID on the customs form. It's case-sensitive, up to 15 characters, and not system-validated.

To view past updates, click here.