Skip to main content
Related Search Topics: Features & Settings
Print this support article

Configuring barcode label printing in SendSuite Tracking Online

Barcode labels use a standard template that does not allow changes. The barcode label format is 4 x 4.5 inches and data contains the Received date, Sender, Recipient, Tracking Number, and Pitney Bowes logo.
Products affected: SendSuite® Tracking Online
Barcode labels use a standard template that does not allow changes. The barcode label format is 4 x 4.5 inches and data contains the Received date, Sender, Recipient, Tracking Number, and Pitney Bowes logo.

Note: Only users with an Admin role can perform this procedure.

Features availability varies by subscription level. If you have any questions regarding your subscription level, please contact your administrator.

Desktop Printer

To configure barcode label printing:
  1. Select the gear icon in the upper right.
  2. Select Printing from the menu.
  3. Under Desktop Printer: Package Labels, select the preferred method from the Receive a Package, Edit, and Deliver menus. Options are:
    • Off: No barcode label printing allowed
    • Manual: Allows the user to print a label using either the Save or Save & Print button for individual packages
    • Automatic: Prints a label for every package
  4. Under Label Content, select optional fields to print:
    • Recipient Location: Check to display Building, Floor, or Office.
    • Comments: Check to display comments
    • Locker: Check to display the Locker ID
  5. Under Additional Fields, select optional fields to print (2 maximum):
    • PO Number
    • Direction
    • Package Type
    • Locker

Mobile Printer

To configure barcode label printing:

  1. Select the gear icon in the upper right.
  2. Select Printing from the menu.
  3. Under Mobile Printer: Package Labels, select the preferred method from the Receive, Quick Receive, and Edit menus. Options are:
    • Off: No barcode label printing allowed
    • Manual: Allows the user to print a label using either the Save or Save & Print button for individual packages (does not apply to Quick Receive)
    • Automatic: Prints a label for every package
  4. Under the Label section, locate and adjust as needed the following settings:
    • Label Size:
      • 4" x 2" (default)
      • 3" x 2"
      • 2" x 2"
    • Primary Field:
      • Recipient Name (default)
      • Recipient Location
    • Additional Fields: Additional fields to print on labels (recommended maximum 2)
      • PO Number
      • Direction
      • Package Type
      • Comments

UPDATED: April 13, 2022