Browse by release
April 4, 2025

Control package statuses with ease

You can now manage default and custom Package Statuses as Active or Inactive from Receiving Settings, giving you more control over what appears in the Status menu.
Where to view:
  1. Go to Settings > Receiving > Package Statuses.
  2. Use the edit icon to set statuses as Active or Inactive. All are Active by default (except Received and Delivered, which can’t be deactivated).
March 19, 2025

Enhanced inbound site import functionality

Managing inbound sites is easier with the new Add & Remove feature for admins. This enables efficient updates and removal of outdated entries with just one import. A Delete All Sites option has also been added to quickly reset site data, requiring confirmation before use.
Where to view:
  1. Navigate to the Manage Division and Locations screen.
  2. Click Import and choose Add or Remove sites/locations.

Effortless site settings management for PitneyTrack Pro

PitneyTrack Pro users can now save settings for one site and instantly apply them to multiple locations, reducing manual work and streamlining site management.
Where to view:
  1. Go to Receiving Settings under Checkpoint.
  2. Select multiple sites to apply saved settings.
March 6, 2025

Find packages faster with custom search

Desktop users can now customize recipient search fields in Delivery settings. Choose from fields like name, email, personnel ID, and custom fields to find undelivered packages faster.
Where to view:

On the Delivery Settings screen, you can enable these search options:

  • Recipient Name
  • Email
  • Personnel ID
  • Custom contact field(s)

Package location now required for accuracy

Quickly track undelivered packages by scanning the Partial ID—no need for manual entry or extra characters.
How it works:

The Package Location field is now required when saving packages. Desktop users can adjust this in Input Field Options to make it optional.

Expanded search options for easier deliveries

The Deliver Packages page now lets you search by Tracking Number, Recipient Name, Email, Custom Field, or Card ID. You can also customize the search duration for each field.
Where to view:

On the Package Delivery screen, under the Package tab, you can search using:

  • Tracking Number (default)
  • Recipient Name
  • Email
  • Contact Custom Field
  • Card ID (when enabled)

A 30-day default duration applies to all fields except Tracking Number, which you can customize.

Desktop users can search for recipients to retrieve undelivered packages for a specified period using:

  • Name
  • Email ID
  • Personnel ID
  • Custom Field

Improved UI for custom field creation

The Add Custom Field form has been redesigned for clarity. Custom field types like radio buttons now have improved labels, making it easier to assign values.
How it works:

On the Add Custom Field form, you’ll see clearer labels and better-organized sections for assigning fields.

February 20, 2025

Enhanced security with login policy

We’ve added an extra layer of security with a login policy that requires agreeing to the "Rules of Behavior" for access.
How it works:

Upon logging in, you'll be prompted to agree to the "Rules of Behavior." Failure to agree will log you out and redirect you to the login screen for re-authentication.

Track packages with partial ID

Quickly track undelivered packages by scanning the Partial ID—no need for manual entry or extra characters.
How it works:

Enable "Partial ID" under Card Scan Settings and Delivery Settings to streamline package tracking.

Improved shipping notifications

You can now include the "Received Date" in your email templates for more accurate and informative shipping notifications.
How it works:

In the Insert Variable Data Field dropdown, below "costAccountName," you’ll find Received Date to include in your email notifications.

February 7, 2025

Effortless package tracking with filters

Save time with enhanced package tracking. Filter by "Received Date" or "Last Modified" to quickly find the packages you need.
How it works:

On the Package Tracking page, you can now filter by "Received Date" or "Last Modified." Select your preferred filter using the radio buttons, and your choice will be saved for future use. A new "Last Modified" column is also added for easy reference and is included in exported reports.

Stay ahead of asset limits with alerts

Get alerted when you're nearing your asset limits. Proactively manage your assets and upgrade on time to avoid disruptions.
How it works:
  1. Under Assets > Assets List, click on the Asset Usage link.
  2. Track your usage with banners that display on key pages such as the Home Page, Add Asset, and Manage Asset pages when usage exceeds 95%.
  3. Once you reach 110% of your asset limit, you'll be prompted to upgrade your plan.

Customize package scanning for delivery

Customize package scanning requirements for your delivery workflows. Choose whether scanning is required for all packages or allow deliveries without scanning.
How it works:
  1. On the Proof of Delivery screen, go to the Scan packages for Delivery option.
  2. Select your desired option (whether to scan all packages or skip scanning). This setting will apply to the "Deliver All" option.

Faster package creation with pouch details

Speed up package creation by automatically copying details from a Pouch to its child packages. Customize the fields copied to match your workflow.
How it works:
  1. Go to Receiving Settings > Pouch.
  2. Under "Copy Pouch Details to Package inside," select the fields you want to copy (all, a subset, or custom fields).
  3. Save your preferences to automatically apply these details when you receive, edit, or deliver a Pouch.

Mobile manifest access via roles

Control who can access the mobile manifest feature with role-based settings. The feature is enabled by default for users with the correct role.
How it works:

Users with the appropriate role will see the "Manifest" toggle on the Deliver page of the mobile app. This feature is available for Fireball 2.0, PitneyTrack Pro, and PitneyTrack BYOD plans.

Streamlined multi-package workflows

Simplify multi-package shipping by setting global values for key fields like Recipient, Carrier, Sender, and Custom Fields. These values will apply to all packages in your workflow.
How it works:

In the Multi-Package workflows (receive, edit, and deliver), you'll see global values for the following fields:

  • Recipient
  • Carrier
  • Sender
  • Custom Fields
    If any field has different values across packages, it will be marked as "Mixed."
January 22, 2025

Custom fields: radio button & checkbox

Enhance your package tracking with new "Radio Button" and "Checkbox" custom fields. These options help capture specific data, improve analysis, and offer deeper insights into your shipping operations.
How it works:
  • Under Add Custom Field, choose the field type (Radio Button or Checkbox).
  • Assign it to the appropriate page/form.
  • View values on Package Activity, Package Details, and more.

Manifest filter enhancement

Mobile app users can now filter packages by selecting "Packages unassigned to building" in the Manifest search options. This displays packages with 'Site' as the Package Location.
How it works:
  • Go to the Manifest screen.
  • Select the filter option: "Packages unassigned to building."
  • Only packages with 'Site' as the Package Location will be shown.