Carrier pickups and drop-offs in PitneyShip, PitneyShip Pro, PitneyShip Enterprise, or ShipAccel
Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise, ShipAccel
You can schedule a package pickups and find package drop-off locations for various carriers in PitneyShip, PitneyShip Pro, PitneyShip Enterprise, or ShipAccel.
In this article:
- Scheduling a USPS pickup
- Scheduling a carrier pickup (non-USPS)
- Canceling a pickup
- Finding a package drop-off location
Scheduling a USPS pickup
You can schedule a package pickup for the following USPS services:
- USPS Ground Advantage
- Priority Mail
- Priority Mail Express
- Priority Mail Express International
- Priority Mail International
- First-Class Package International Service
- From the Shipping & Mailing menu, select Schedule Carrier Pickup.
- From the Select Pickup Carrier menu, choose USPS.
- Select the sender address from the Sender Address menu.
- Enter the sender's email address and phone number if they are not already filled in.
- If you have more than one USPS account, select the account for the pickup from the Carrier Account menu.
- Under Select Shipments For Pickup, choose whether you want all shipments for this carrier picked up, or whether you want to select only some shipments for the pickup.
- Confirm the number and weight of the packages.
- Select the Pickup Date and time.
- Select the Pickup Location.
- (Optional) Enter Pickup Reference notes.
- (Optional) Add any Additional Notes for the carrier.
- Select Packages have correct postage affixed andPackages are properly sealed and ready for shipment.
- Select Confirm Pickup.
Scheduling a carrier pickup (non-USPS)
You can schedule a carrier package pickup through PitneyShip, PitneyShip Pro, PitneyShip Enterprise, or ShipAccel. Pickup charges vary based on your carrier account type; check with the carrier for details.
Note: Pickup services are not available for PB UPS Rates and PB FedEx Rates accounts.
- From the Shipping & Mailing menu, select Schedule Carrier Pickup.
- From the Select Pickup Carrier menu, choose the carrier for which you wish to schedule the pickup.
- Select the sender address from the Sender Address menu.
- Enter the sender's email address and phone number if they are not already filled in.
- If you have more than one account for the carrier, select the account for the pickup from the Carrier Account menu.
- Under Select Shipments For Pickup, choose whether you want all shipments for this carrier picked up, or whether you want to select only some shipments for the pickup.
- Confirm the number and weight of the packages.
- Select the Pickup Date and time.
- Select the Pickup Location.
- (Optional) Enter Pickup Reference notes.
- (Optional) Add any Additional Notes for the carrier.
- Select Packages are properly sealed and ready for shipment.
- Select Confirm Pickup.
- Confirm the information and select Print Confirmation.
Canceling a pickup
If you need to cancel a pickup, go to the Pickup History tab.
Finding a package drop-off location
You can find package drop-off locations for various carriers in PitneyShip, PitneyShip Pro, PitneyShip Enterprise, or ShipAccel.
- From the Shipping & Mailing menu, select Drop Off Locations.
- Select the Carrier.
- Select the Country.
- Enter the ZIP Code.
- Select the Search Radius.
- Select Search.
- To view the details of a particular location, select the arrow next to it to expand it.
- To email the information, select Email, enter the email address, and select Email.
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UPDATED: July 16, 2025