Did not receive Welcome email (invitation) in PitneyTrack Asset, PitneyTrack Inbound, PitneyTrack Enterprise or the Locker Management Module

If you do not receive the Welcome email, you can go to the signin page and use the "Forgot your password?" link to reset your password.

Products affected: PitneyTrack® Asset, PitneyTrack® Inbound, PitneyTrack® Enterprise, Locker Management Module

Issue

You were added to the system but you did not get the Welcome email invitation.

Go to the sign in page and use the Forgot your password? link to reset your password. For more information, see:

Once your password has been reset, you should be able to sign in.

UPDATED: July 17, 2025