Creating a return request for an asset in PitneyTrack Asset and the Locker Management Module
If you want to return an asset you can create a return request and reserve a locker to store it in.
Products affected: PitneyTrack® Asset, Locker Management Module
As a mailroom administrator or locker operator, you can reserve a locker for returning an asset.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
- Find the asset you wish to update:
- If you know the Asset ID:
- From the Manage Assets tab, enter the asset ID in the Find an Asset box and press Enter.
- If you do not know the Asset ID:
- From the Asset menu, select Asset List.
- Use the filters and search box at the top to locate the asset you wish to update.
- If you know the Asset ID:
- Select the arrow next to the asset you wish to edit to expand it.
- Select Edit.
- Select Return in the Activity Type field.
- Select the person you want to collect the asset from the Pick Up Person field.
- If necessary, select the locker bank you want to return the asset to in the Locker Bank To Return field.
- Select the desired locker size (small, extra small, medium, large).
- Select Save or Save & Print.
Related topics
UPDATED: April 07, 2025