Creating an exchange request for an asset in PitneyTrack Asset and the Locker Management Module
As a mailroom administrator or locker operator, you can reserve a locker to exchange assets.
Products affected: PitneyTrack® Asset, Locker Management Module
As a mailroom administrator or locker operator, you can reserve a locker to exchange assets.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
- Find the asset you wish to update:
- If you know the Asset ID:
- From the Manage Assets tab, enter the asset ID in the Find an Asset box and press Enter.
- If you do not know the Asset ID:
- From the Asset menu, select Asset List.
- Use the filters and search box at the top to locate the asset you wish to update.
- If you know the Asset ID:
- Select the arrow next to the asset you wish to edit to expand it.
- Select Edit.
- Select Exchange in the Activity Type field.
- Enter the asset ID you want to arrange the exchange for in the Asset ID To Be Assign field.
- Select the person you want to deliver the replacement asset from the Drop Off Person field.
- Select the locker bank you want to return the asset to in the Locker Bank For Exchange field.
- Select the desired locker size (small, extra small, medium, large).
- Select Save or Save & Print.
- Log in at the locker, scan or enter the asset ID, place the asset in the locker then log out.
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UPDATED: April 07, 2025