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Related Search Topics: Features & Settings
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Setting up the delivery search settings in PitneyTrack Inbound and PitneyTrack Enterprise

You can select which fields can be used to search for packages in the delivery screen.

Products affected: PitneyTrack® Inbound, PitneyTrack® Enterprise

You can select which fields can be used to search for packages in the delivery screen. You can search using the following methods:

  • Tracking number
  • Recipient name
  • Email
  • Personnel ID
  • Card ID
  • Custom contact fields
  1. Select Settings > Delivery.
  2. Under Select alternative ways to find packages, select the fields you want to see in the delivering packages workflow from the menu.
  3. Save your changes:
    • If you are using PitneyTrack Inbound or PitneyTrack Asset, select the Update Settings button at the top to save your changes.
    • If you are using PitneyTrack Enterprise, select Save Settings, select the sites where you want to apply your changes to and select Update # Site(s) or Update All Sites.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: July 17, 2025