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Picking up a package with the ParcelPoint Mobile app in ParcelPoint Smart Lockers

Follow the instructions in the app to pick up a package.

Products affected: ParcelPoint™ Smart Lockers

Follow in the instructions in the app to pick up a package from ParcelPoint Smart Lockers.

  1. Tap the notification on your phone and go to the location given in the package details.
  2. Scan the barcode in the app, or
    Click Remote Open.
  3. If your kiosk is configured to take your picture, it displays a countdown screen. This screen appears for about 2 seconds. It takes your picture at the end of the 2 second period.
  4. Using your finger, sign for the package in the area provided.
    Sign for package screen
  5. Tap Submit.
  6. Collect your package and close the door.
  7. Tap Done.

UPDATED: February 20, 2025