"Looks like your DeviceHub couldn’t be activated. Please try again later." message in ShipAccel

The message "Looks like your DeviceHub couldn’t be activated. Please try again later." means that your DeviceHub version is out of date.

Products affected: ShipAccel

Issue

When activating DeviceHub, the message "Looks like your DeviceHub couldn’t be activated. Please try again later." appears.

Cause

Your DeviceHub version is out of date.

Resolution

Solution 1: Update DeviceHub

Update DeviceHub to the latest version and activate it. See:

If the issue is not resolved, try solution 2.

Solution 2: Uninstall and Reinstall DeviceHub

To uninstall DeviceHub, see:

To install DeviceHub, see:

UPDATED: October 10, 2024