Setting up a FedEx account in ShipAccel

In order to ship with FedEx, you first need to set up your FedEx account in ShipAccel.
Products affected: ShipAccel

In order to ship with FedEx in ShipAccel, you first need to set up your FedEx account in ShipAccel.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

Pitney Bowes FedEx Rate Account

With this type of FedEx account, Pitney Bowes charges your credit card on file for FedEx labels and forwards that payment on to FedEx. You do not need to have your own FedEx account in order to create this type of a account. Credit card fees are shown below the label cost on the Create Shipping Label screen. Fees vary by location. This type of FedEx account does not support manifests.

  1. Select Settings > Carriers.
  2. Select the Activate button next to FedEx.
    Carriers Activate button
  3. Select FedEx terms and conditions to read the agreement. When you are finished reading the agreement, select Close.
  4. Select I Accept. The account will be added with the Display Name of PB-Fedex Rates.

Note: You will need to select a payment method for this account under Settings > Payment Methods.

If you wish, you can display the credit card fees on the Summary Receipt that can be printed with the label. To do so, go to Settings > Label Options > Use Summary Receipt and check Credit Card Fee.

Non-Pitney Bowes FedEx Rate Account

If you need to add an account that is not a Pitney Bowes FedEx Rate Account and does not receive Pitney Bowes's pre-negotiated rate discounts, follow these steps. In order to create this type of a account, you must already have your own FedEx account set up.

  1. Select Settings > Carriers.
  2. Select Add Carrier.
  3. If necessary, select More Carrier(s).
  4. In the Carrier Display Name field, enter a name for the account.
  5. From the Select Carrier menu, select FedEx.
  6. Under Access Level, select which divisions and locations will have access to this account:
    • Enterprise: All divisions and locations
    • Division: Select the desired divisions
    • Location: Select the desired locations
  7. In the FedEx Account Number field, enter your 9-digit FedEx account number.
  8. (Optional) Enter a nickname for this account in the FedEx Account Nickname field.
  9. Fill in your account information exactly as it appears on your most recent FedEx invoice. If you do not have a copy, sign in to your FedEx account to view it.
    Important: All information is case-sensitive and must match your FedEx account information exactly. You may be locked out of your account after a number of unsuccessful attempts.
    • P.O. Box addresses cannot be used.
    • If your address contains a suite, unit, apartment number, etc., put it in the Address Line 2 field. If it is included on the Address Line 1 field, you may not be able to add the account.
    • To use a contact name and address that is different from your FedEx billing address, select My contact address is different from my billing address.
  10. If your FedEx account includes Ground Economy, select My Account includes Ground Economy and select the Hub ID that was assigned to you by FedEx.
  11. Select Add Carrier.
  12. Select I have read the FedEx End-User License Agreement.
  13. Select I Accept.

UPDATED: November 05, 2024