Connecting your Microsoft Dynamics 365 CRM account in ShipAccel

You can add your Microsoft Dynamics 365 CRM account to sync your Microsoft Dynamics 365 ecommerce orders with ShipAccel.

Before you begin

You will need the following information from your Microsoft Dynamics 365 account. Refer to the Microsoft Dynamics 365 help for more information.

• Client ID
• Client Secret
• Tenant ID
• Tenant Name

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

Adding your Microsoft Dynamics 365 account

1. From the Ship Orders tab, select + Add Store or + Add Integration.
2. Select the Microsoft Dynamics 365 icon.
3. Enter your Client ID, Client Secret, Tenant ID, and Tenant Name.
4. Select Connect Store.
5. (Optional) Set your default preferences for orders from this store and select Finish.