Customizing your customer tracking emails in ShipAccel

You can customize the tracking emails that are sent to your customers.

1. Select Settings > Ecom Settings.
2. Select the edit icon next to the notification.
   
3. Enter the notification Name. This is only used internally within the system. Your customers will not see it.
4. Select the Type of notification. The options you see may vary depending upon your subscription.
5. Leave the Email box selected.
6. Leave the Status set to Active.
7. Select the Condition. This is the activity that will trigger the notification to be sent, such as a package being shipped or delivered.
8. From the Action / Send Schedule menu, select when the notification will be sent.
9. In the Subject Intro field, enter or edit the email subject line.
10. In the Company Name field, enter or edit your company name if needed.
11. In the Email field, enter or edit your company email address.
12. In the Company Website field, enter your company website.
13. In the Message field, enter or edit the body of the message.
14. Select Save and Close.