Setting up a UPS account in ShipAccel
In order to ship with UPS in ShipAccel, you first need to set up your UPS account in ShipAccel.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
Starter, Pro, and Premier subscriptions
If you have a ShipAccel Starter, Pro, or Premier subscription, you will have a Pitney Bowes UPS Rates account. With this type of UPS account, Pitney Bowes charges your credit card on file for each UPS label you print and forwards those payments on to UPS. You do not need to have your own UPS account. Credit card fees are shown below the label cost on the Create Shipping Label screen. Fees vary by location.
- Select Settings > Carriers.
- Select the Activate button next to UPS .
- Select I Accept. The account will be added with the Display Name of PB-UPS Rates.
Note: You will need to select a payment method for this account under Settings > Payment Methods > Preferences.
If you wish to have the credit card fees displayed on the Summary Receipt that can be printed with the label, go to Settings > Label Options > Use Summary Receipt and check Credit Card Fee.
Enterprise subscriptions
If you have a ShipAccel Enterprise subscription, you will need to have your own UPS account, which you will add to ShipAccel. With this type of UPS account, UPS invoices you for the UPS labels you print through ShipAccel when you use them.
- Select Settings > Carriers.
- Select Add Carrier.
- If necessary, select More Carrier(s).
- In the Carrier Display Name field, enter a name for the account.
- From the Select Carrier menu, select UPS.
- Select Enter my UPS Account.
Note: WorldWide Express invoices cannot be used to link your UPS account. Please use the account information and invoice provided by UPS directly. - In the UPS Account Number field, enter your 6-digit UPS account number. The account number is case-sensitive.
- (Optional) In the UPS Account Nickname field, enter a nickname for this account.
- Select Add Carrier.
- If your UPS profile has not yet been verified, you will be directed to a UPS Log In window.
- In the UPS Log In window, enter your UPS username.
Note that if you have more than one UPS account, they must all be associated with this one UPS profile (username). - Select Continue.
- In the Password window, enter your UPS password.
- Select Log In. You will be directed back to the Carriers page and your UPS account(s) should be verified.
UPDATED: February 07, 2025