Connecting you Shopify store in ShipAccel

If you cannot reconect your Shopify store to ShipAccel, the ShipAccel ecommerce app is still connected to Shopify.
Products affected: ShipAccel

You can add a Shopify store to sync your Shopify ecommerce orders with ShipAccel.

Before you begin

You will need the following information from your Shopify account.

  • Username
  • Password

Adding your Shopify account

  1. On the Ship Orders tab, select + Add Integration or + Add Store.
  2. Select the Shopify icon.
    Shopify icon
  3. Select Connect or Connect Store. You will be redirected to Shopify.
    Shopify Connect Store
  4. Select Install or Open.
    Shopify Install button
  5. Sign in to your Shopify account.
    Shopify Log in screen
  6. On the Update data access screen, select Update. You will be redirected to the ShipAccel signin screen.
    Click Update
  7. Sign back in to ShipAccel.
    sm-shopify-sign-back-in
  8. Repeat steps 1 through 7 to add the store again.
    Note: At this time, you need to go through the process of adding the store twice in order to get it added to ShipAccel properly.
  9. (Optional) Set your default preferences for orders from this store and select Finish..

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: July 28, 2025