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Disconnecting an ecommerce store in ShipAccel or PitneyShip

You can disconnect an ecommerce store if you no longer need to sync it with ShipAccel or PitneyShip.

Products affected: ShipAccel, PitneyShip®, PitneyShip™ Cube

You can disconnect an ecommerce store if you no longer need to sync it with ShipAccel or PitneyShip

  1. On the Orders screen, select the icon in the upper right for the store you wish to disconnect.
  2. Select Disconnect Store.
  3. Select Disconnect to confirm.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: July 16, 2025