"We can't let you in. You’ll need permission first." message in ShipAccel
If you see the message "We can't let you in. You’ll need permission first.", the email address you are using to sign in does not have access to the ShipAccel service.
Products affected: ShipAccel
Issue
The message "We can't let you in. You’ll need permission first." appears.
Cause
The email address you are using to sign in does not have access to the ShipAccel service.
Resolution
If you are the account holder, please contact us.
If you are an invited sub-user, contact your aAdministrator.
UPDATED: October 02, 2024