"Error 10400: Invalid /Missing Refresh Token" message in ShipAccel

If the message "Error 10400: Invalid /Missing Refresh Token" occurs, the UPS account needs to be reverified.

Products affected: ShipAccel

Issue

The message "Error 10400: Invalid /Missing Refresh Token" appears

Cause

The UPS account needs to be reverified.

Resolution

Verify the UPS account again. See:

UPDATED: October 09, 2024