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"DeviceHubv1.10.24.54.exe is not commonly downloaded" message when installing DeviceHub

This error occurs because DeviceHub is being blocked by Windows Defender.
Products affected: ShipAccel

Issue

When tryting to download DeviceHub, the message "DeviceHubv1.10.24.54.exe is not commonly downloaded, make sure you trust DeviceHubv1.10.24.54 Before you open it" appears.
dh-trust-error-mess-1

Cause

DeviceHub is being blocked by Windows Defender as a potential threat.

Resolution

  1. Hover cursor over the message and click the three dots, then select Keep.
    dh-trust-keep-2
  2. Click the arrow next to Show More.
    dh-trust-show-more-3
  3. Select Keep Anyway.
    dh-trust-keep-anyway-4

This will save the installer to your downloads folder. Installation can then be carried out as normal. Admin rights are required for installation.

UPDATED: October 02, 2024