"Error loading Python DLL" message when installing DeviceHub for Windows in ShipAccel

If you receive the message "Error loading Python DLL" when installing DeviceHub for Windows, your Windows operating system is not supported.
Products affected: ShipAccel

Issue

When installing DeviceHub for Windows, the message "Error loading Python DLL" appears.

Cause

The Windows operating system version is not supported.

Resolution

DeviceHub for Windows is only supported with Windows 10 or higher.

UPDATED: October 02, 2024