"That address doesn't exist. Error 404" message when accessing the Address Book in ShipAccel

The message "That address doesn't exist. Error 404" when accessing the Address Book mesans that you do not have permission to access the Address Book.

Products affected: ShipAccel

Issue

When trying to access the Address Book, the message "That address doesn't exist. Error 404" appears.

Cause

You do not have permission to access the Address Book.

Resolution

Contact your local ShipAccel administrator.

UPDATED: October 09, 2024