Importing Single Sign-On (SSO) user mapping automatically on a schedule in PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Inbound, PitneyAnalytics, and the Locker Management Module
Products affected: PitneyShip® Pro, PitneyShip® Enterprise, PitneyTrack® Inbound, PitneyAnalytics®, Locker Management Module
Enterprise administrators can import the mapping for Single Sign-On (SSO) users into the system automatically on a fixed schedule from an SFTP server. This only applies to enterprises using Single Sign-On (SSO) .
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
- Select Settings > Users
- Select Import SSO User Mapping > Automatic Import.
- Select Download a .csv template.
- Make sure that the format of your mapping file matches the format of the template file.
Important: The data columns must be in the same order as in the template. - Select the Text Delimiter that is used in your file.
- Enter the File Path and SFTP Server URL.
- Select the Authentication Option you wish to use.
- If you selected Password, enter the SFTP Username and Password.
- If you selected SSH Keys (PEM Format), enter the Username, then select Choose File and upload your SSH Key file in PEM format.
- Select the Test Access button to test the connection.
- If you want to use PGP encryption when transferring your files:
- Select Enable PGP Encryption.
- Check Enable PGP Encryption.
- Select Download PGP Encryption Key to download the key.
- Use the key to encrypt your file.
- Place your file on the SFTP server.
- Select Notifications.
- Enter the email address(es) you want to be notified if the import fails.
- Select Schedule.
- Select the Days and Time you wish the import to occur.
- Select User Selection.
- Choose the admin access level you want the imported users to have.
- Select Continue.
- In the Configure Automatic Import window, match your CSV file fields in the Your .CSV Fields column with the PitneyShip Pro, PitneyTrack Inbound, PitneyAnalytics, and the Locker Management Module fields in the User Fields column, then select Save Configuration.
- Select Import.
When you first add the user mapping, the user has not yet been created. The user is not created until the user signs in to the system for the first time. Until the user signs in, you can edit the user's mapping information on the SSO Users Mappings tab. After the user signs in, you will no longer be able to edit the user's mapping on the SSO Users Mappings tab. Instead, you can edit the user on the Users tab.
To view past automatic imports, go to the Automatic Import List tab and select History.
To view or change saved configurations, go to the Automatic Import List tab and select Configurations.
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UPDATED: April 01, 2025