Skip to main content
Related Search Topics: Errors & Troubleshooting
Print this support article

C200 CubeTape for SendPro Enterprise battery drains quickly

If the C200 CubeTape battery drains quickly, the battery may be oriented incorrectly.
Products affected: SendPro® Enterprise

Issue

The battery in the C200 CubeTape drains quickly.

Cause

The battery may be orientated incorrectly.

Resolution

  1. Remove the battery cover.
  2. Leaving the connection in place, reverse the horizontal orientation of the battery and reseat it.
  3. Replace the battery cover.

UPDATED: August 02, 2023