Updating your PitneyShip subscription

PitneyShip offers different subscriptions that include certain features. You can upgrade your plan to access different features.

Determining which method to use

There are currently two different user menus. This will determine which method you use.

1. Sign in to PitneyShip.
2. Select your name in the upper right.
3. If you see this menu, use Method 1.
    
4. If you see this menu, use Method 2.
    

Method 1

1. Sign in to PitneyShip.
2. Select your name in the upper right.
3. Select Plan Options to view your current plan and any upgrade options.
4. Once rerouted to the upgrade page, select the desired plan by clicking on Choose Plan.
5. Fill out the required information and select Continue.
6. Verify the information entered is correct and click Continue.
7. If any changes to the Subscription Payment Method are required, select Edit.
8. If no changes are needed, click the Place Order button.

Method 2

1. Sign in to PitneyShip.
2. Select your name in the upper right.
3. Select Manage Subscription.
4. To change your plan, select Change Plan.
   
5. Choose the Select Plan button next to the plan you wish to change to.
6. On the Review Your Plan screen, select Update My Plan.
7. To add an Add-On to your subscription, select Add in the Available Add-Ons section, then select Activate Add-On.
   

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.