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"The remote server returned an error: (400) Bad Request" message when saving settings in HubCapp Peripheral Agent

If you get the message "The remote server returned an error: (400) Bad Request" when saving settings in HubCapp Peripheral Agent, the browser cache or cookies may be corrupt or there may be an issue with the DNS lookup cache.
Products affected: SendPro® Enterprise

Issue

When saving settings in HubCapp Peripheral Agent, the message "The remote server returned an error: (400) Bad Request" appears.

Cause

  • The browser cache or cookies may be corrupt.
  • There may be an issue with the DNS lookup cache.

Resolution

If this issue just started happening, contact your IT department and have them try the following.

Solution 1: Clear browser cache and cookies

  1. Clear the web browser's cache and cookies for the site.
  2. Try to save the settings again.

Solution 2: Flush the DNS cache

  1. Flush the computer's DNS cache.
  2. Restart the computer.
  3. Try to save the settings again.

UPDATED: June 16, 2023