Data light blinking on JZ30 printer used with SendPro Enterprise

If the data light keeps blinking when trying to print, try these solutions.
Products affected: SendPro® Enterprise

Issue

When trying to print, the data light keeps blinking.

Resolution

Solution 1: Unplug the printer

  1. Unplug the printer.
  2. Wait 3 minutes.
  3. Plug the printer back in and try to print.

Solution 2: Clean the sensors

  1. Turn off the printer.
  2. Open the printer cover and find the diagram of the printer.
  3. Clean the sensors with a damp cloth.
  4. Turn the printer back on and try to print.

UPDATED: June 16, 2023