Setting up the Given To action in PitneyTrack Inbound and PitneyTrack Enterprise
For faster delivery, the recipient's name can be automatically entered in the Given to field. For a more robust chain of custody, you can require the person performing the delivery to select the recipient.
Products affected: PitneyTrack® Inbound, PitneyTrack® Enterprise
For faster delivery, the recipient's name can be automatically entered in the Given to field. For a more robust chain of custody, you can require the person performing the delivery to select the recipient.
Only users with an Admin role can perform this procedure.
- Select Settings > Delivery.
- Under Given To Field Options, select the desired options for Web Browser and Mobile App deliveries:
- Pre-fill with recipient’s name: The recipient's name is automatically entered into the Given to field.
- Choose during delivery: The recipient's name must be selected at the time of delivery.
- If you want to update the package location with the Given To person's location when delivering packages, select Use 'Given To' person's location as the package location.
- Save your changes:
- If you are using PitneyTrack Inbound or PitneyTrack Asset, select the Update Settings button at the top to save your changes.
- If you are using PitneyTrack Enterprise, select Save Settings, select the sites where you want to apply your changes to and select Update # Site(s) or Update All Sites.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: July 17, 2025