Setting up checkpoints in PitneyTrack Inbound and PitneyTrack Enterprise

Checkpoints allow you to record an interim package location to keep track of your packages along the way.

Products affected: PitneyTrack® Inbound, PitneyTrack® Enterprise

Checkpoints allow you to record an interim package location to keep track of your packages along the way. When Checkpoint is on, the package location field is displayed.

Only users with an Admin role can perform this procedure.

  1. Select Settings > Checkpoint.
  2. If necessary, select your Site.
  3. Select Use Checkpoints with Package Location.
  4. Under Signature Option, select the Web Browser and Mobile App signature options for packages with a Checkpoint status:
    • Required: signature capture is required
    • Optional: signature capture is optional
    • Off: signature capture is not required
  5. (Optional) An Admin can prevent PitneyTrack mobile app users from scanning new packages on the Checkpoint screen on mobile devices. Select the Only checkpoint packages which have been received radio button within the Receive During checkpoint (Mobile Only) section.
  6. Save your changes:
    • If you are using PitneyTrack Inbound or PitneyTrack Asset, select the Update Settings button at the top to save your changes.
    • If you are using PitneyTrack Enterprise, select Save Settings, select the sites where you want to apply your changes to and select Update # Site(s) or Update All Sites.

Related topics

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: July 17, 2025