Reserving a locker for an exchange in ParcelPoint Smart Lockers

As mailroom administrator or locker operator, you can reserve a locker for a package exchange. One Time PIN must be enabled in the kiosk settings.

The work flow is similar to reserving a locker for delivery, but includes both drop off and pick up recipients.

1. Select Lockers > Reserve Locker.
   
2. Select Exchange.
   
3. Enter the Package Details.
    
   1. Enter the Tracking ID.
   2. Enter the Drop Off information for the person who is returning the item.
      1. Select the Package Type, either Individual or Department.
      2. Select the Recipient or Department.
         • If the Package Type is Individual, enter the Recipient.
           • The recipient must already be in the system's contact list.
           • Once you enter the first 3 letters of the recipient's name, the system displays all of the names and addresses beginning with those letters.
           • Select the recipient.
         • If the Package Type is Department, select a Department from the list.
   3. Enter the Pick Up information for the person who is receiving the item.
      1. Select the Package Type, either Individual or Department.
      2. Select the Recipient or Department.
         • If the Package Type is Individual, enter the Recipient.
           • The recipient must already be in the system's contact list.
           • Once you enter the first 3 letters of the recipient's name, the system displays all of the names and addresses beginning with those letters.
           • Select the recipient.
         • If the Package Type is Department, select a Department from the list.
4. Enter the Locker Details.
    
   1. From the Location menu, select the location.
   2. From the Locker Bank menu, select the locker bank. Only locker banks assigned to you are shown.
   3. If the recipient needs a wheelchair-accessible locker (15-48 inches from the floor), select Requires Accessible Locker.
   4. From the Locker Size menu, select small, medium or large.
5. Select Reserve.

Related topics

• Configuring locker kiosks - general settings