Adding a custom field in PitneyTrack Inbound

You can add custom fields to various screens

Products affected: PitneyTrack® Inbound

You can add custom fields to several screens, including Contacts, Receive, Edit, Deliver, and Lockers. Only users with an Admin role can perform this procedure.

If both Receive, Edit, Deliver, Pouch and Contacts (Recipients) are selected for the same custom field:

Contacts' custom field data will be automatically filled in when receiving a package for that contact.
If a contact's custom field data is changed on the package screen, the information will not be updated in the address book.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

Select Settings > Custom Fields.
If Don't Use Custom Fields is selected, select Use Custom Fields.
Select Add Custom Field.
Enter a Name for the field. Note: The same field name cannot be used within the same Enterprise.
Select the field Type.
- Text: A single-line free text field.
- List: A list of values from which the user may select.
  1. In the Enter List Values field, enter each value for the list, pressing Enter after each item.
  2. (Optional) To set a default value, place the desired default at the top of the list and select Set first value as default.
  3. (Optional) To make the last used value the default, select Make value Sticky after Save.
    If both Set first value as default and Make value Sticky after Save are selected for a List field, then Make value Sticky after Save will take priority.
Under Assign To Page / Form, select the places/screens in the system where you want the new custom field to appear.
To make this field visible to only selected divisions, locations, or sites, select them in the Custom Visibility section.
(Optional) Select Show Preview to see how the field will look. When finished previewing, select Hide Preview.
Select Save.

UPDATED: August 07, 2024