Creating a certified shipping label in PitneyShip Pro or PitneyShip Enterprise

You can create and print a certified shipping label for a package or envelope.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

Watch this video or follow the steps below to learn how to create an E-Certified shipping label.

1. Select the Certified Mail tab.
2. Select E-Certified. You can also select Create a Certified Mail from the Shipping & Mailing menu.
3. If you need to change the sender address, select the address under Sender in the upper left and select one of the following options:
   • To make a change to the currently selected address, select Edit sender address, make the necessary changes, and select Done.
   • To enter a new sender address, select Add new sender address, enter the address, and select Done.
   • To select a different sender address from your address book, select View all senders and select the desired address.
4. Enter the recipient address, or select the address book icon to select an address from the address book.
5. To send tracking and delivery emails to the sender or recipient, select the desired boxes under Email the tracking number and Email when the shipment is delivered. To send tracking and delivery emails to addresses other then the sender or recipient, enter the email addresses in the Additional Emails boxes.
6. Select the class, First-Class Mail or Priority Mail. For First-Class Mail, select Letter, Flat, or Package. For Priority Mail, select Package or Cubic Soft Pack.
   
7. Select the package type from the My Packaging menu. Available options vary based on the previous selection.
8. Select the specific package type from the Type menu. Available options vary based on the previous selection.
9. Enter the package dimensions and weight if required for the package type.
10. If you use cost accounts, either click in the Cost Account field and start typing the cost account name or code to search, or select the search icon to view the entire account list.
    
11. (Optional) Enter References and Notes as needed.
    • Memo/Reference: The contents of this field will print on the shipping label and be included in the tracking notification email. It is limited to 30-40 characters depending on the carrier. It will appear in your history. For UPS and FedEx, this field is also sent to the carrier and will appear on your carrier invoice.
    • Select More Reference Options to access these additional fields.
      
      • Reference Two: For FedEx, this field is called Department and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
      • Reference Three:  For FedEx, this field is called Invoice and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
      • Reference Four: For FedEx, this field is called PO# and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
      • Shipper Ref: This field may be used for anything up to 40 characters. It will appear in your history.
      • Transportation Ref: This field may be used for anything up to 40 characters. It will appear in your history.
      • Shipping Notes: This field can contain any notes about the shipment up to 500 characters (255 for FedEx) and will be included in the tracking notification email. It will appear in your history.
12. Select Print Shipping Label.
13. Select the printer and print size.
14. (Optional) Select Print Sample to print a test label.
15. To print the label, select Print. To email the label instead of printing it, select Email, enter the email address, and select Pay and Send Email.
    Important: Emailed labels expire after 1 day.
16. Attach the label and the required forms:
    • First Class Large envelopes: Form 3800 for Certified and 3811 for Return Receipt
    • Priority Mail: Label 3800N for Certified and Form 3811 for Return Receipt