Using FedEx Ground Economy in PitneyShip, PitneyShip Pro, PitneyShip Enterprise, or ShipAccel

FedEx Ground Economy (formerly SmartPost) is a residential ground service available in the US, in which the package ships via FedEx, but is delivered by USPS.

Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise, ShipAccel

FedEx Ground Economy (formerly SmartPost) is a residential ground service available in the US, in which the package ships via FedEx, but is delivered by USPS. When using FedEx Ground Economy, FedEx charges for the shipping costs. The cost of the shipping label does not come out of your USPS postage balance.

Setting up FedEx Ground Economy

If you have FedEx Ground Economy on your FedEx contract, check the My account includes Ground Economy box when you set up your FedEx account. If you check this box but you do not actually have FedEx Ground Economy on your contract, no error will be displayed.

If you do not have FedEx Ground Economy in your carrier contract, you will not see any FedEx Ground Economy shipping options when creating a label.

If you sign up for FedEx Ground Economy after your FedEx account is already set up in PitneyShip, PitneyShip Pro, PitneyShip Enterprise, or ShipAccel, follow these steps to set it up.

  1. Select Settings > Carriers.
  2. Select the Edit Carrier icon next to your FedEx account.
    Edit icon
  3. Select My account includes Ground Economy.
  4. Select the Hub that was assigned to you by FedEx when you added Ground Economy to your FedEx contract.
  5. Select Save and Close.

Shipping with FedEx Ground Economy

  1. When creating a label, select My Packaging.
  2. Select a FedEx Ground Economy service.
  3. Select any desired extra services and complete the label as usual.

Note: FedEx Ground Economy labels have two barcodes, one for FedEx and one for USPS.

Closing the Day for FedEx Ground Economy

When using FedEx Ground Economy, it is recommended that you "close the day" at the end of each shipping day. If you do not close the day, FedEx will finalize them as they are processed in the mail stream. To do this:

  1. Select Shipping & Mailing > Close FedEx Ground Economy.
  2. Select the FedEx Account and select Close Day.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: July 15, 2025