Resolve "Error in opening application: 40071 - The Visual Basic for Applications project in the database is corrupt" when opening PBFirst
Learn how to resolve the error "Error in opening application: 40071 - The Visual Basic for Applications project in the database is corrupt" when opening PBFirst.
Products affected: PBFirst™
Issue
After upgrading PBFirst™ DF from version 20.10 to 20.20, the error message "Error in opening application: 40071 - The Visual Basic for Applications project in the database is corrupt" is displayed when opening PBFirst:
Cause
Incompatibility between PBFirst DF version 20.20 and Microsoft Office version 2007 or earlier.
Resolution
If you experience this issue, contact Pitney Bowes software support.
UPDATED: June 07, 2021