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"Invalid Booking Confirmation Number" when shipping FedEx in SendPro Enterprise

Learn how to resolve the error "Invalid Booking Confirmation Number" when shipping FedEx Freight International in SendPro Enterprise.

Products affected:SendPro® Enterprise

Issue

When shipping with FedEx Freight International, the error "Invalid Booking Confirmation Number" is displayed.

(A booking number is basically a reservation for the shipment.)

Resolution

To get a booking number, contact FedEx at 1.800.GoFedEx (1.800.463.3339). Once the booking number is received, enter it into the Booking Number field on the SendPro Enterprise Page:

  1. Click the dropdown next to the Ship To and Ship From fields.
  2. Select Duties Bill To.
  3. Populate the Booking Number at the bottom of the section.

UPDATED: October 17, 2024