Tag: sustainability

Episode 10 – Reducing return rates and paying to offset carbon footprint

Episode 9 – The great dispersion challenges sustainability

More than one-third of all consumers—and more than half of Gen Z—are willing to pay for retailers to take some sort of action to reduce their order’s carbon footprint. Gen Z is willing to pay more than double the average.

Recommerce, regifting, returns…and unrealized opportunities

Online shoppers frustrated with gift wrapping yearn to have retailers do it for them

Brands are weighing the business value of sustainable products and packaging. Here’s what consumers think.

More than half of consumers have become more aware of the growing mountain of boxes at their doors since the start of the pandemic. Few feel inclined to change it.