Pitney Bowes Invoice Support

Select an invoice type to access links for answers to common questions.

Still have questions? Select Create a Case at the bottom of any support page to connect with our team.

Pay As You Go

Pay As You Go collects payment by Direct Debit each time you print shipping labels or add funds to your franking meter. You receive an itemised invoices against each Direct Debit payment.

Learn more

Pay As You Go Explained >

Add a Purchase Order >

Pay by Bank Transfer >

Request or Query a Refund >

PrePay

Pay for your postage and shipping in advance with PrePay by holding an Agreed Prepay Balance in your account. An invoice is issued whenever payment is required to replenish your Agreed PrePay Balance detailing all transactions since your last bill, and payment is collected automatically should you opt for Direct Debit.