Dropping off a package without a barcode in PitneyLockers

You can still drop off a package if the barcode is damaged or otherwise unavailable.

Products affected: PitneyLockers

You can configure the locker system so that a recipient can drop off packages without a shipping label barcode. This is to cover situations where the barcode is damaged or otherwise unreadable.

In this configuration, the kiosk screen displays an option for No Barcode Available.

  1. Follow the prompts to tap your ID, scan your code, or tap the Log in icon on the Home screen. The screen you see depends on the local configuration of your lockers.
    Log in icon
  2. If prompted, enter your Username and Password, then tap Sign in to continue.
  3. Tap No Barcode Available.
  4. If you have more packages for the same recipient to fit in the same locker, tap Scan Package.. If not, select Skip.
  5. Type the recipients name and then select the recipient.
  6. Choose the locker size. The kiosk screen displays the locker number and the locker opens.
  7. Place the package in the locker and close the locker door.
  8. Tap Done.
  9. Tap the Log in icon on the Home screen, then tap Log Out .

UPDATED: 25 July 2025