Adding a user in PitneyShip Pro and PitneyTrack Inbound

You can add users to the system as needed.
Products affected: SendPro® Online powered by PitneyShip® Pro and PitneyTrack® Inbound

You can add users to the system as needed. Before adding the user, make sure that the role you wish the user to have has already been defined.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Select Settings > Users.
  2. Select +Add User.
  3. Enter the user's name and email address, and employee ID if using.
    360-add-user-window-gb
  4. Select Admin or User roles from the Assign Roles menu. The role defines the tasks the user is allowed to perform.
  5. If required, select the Cost Account. (PitneyShip Pro only).
  6. If required, select the Default Shipping Cost Account. PitneyShip Pro only).
  7. Select Save and Close.
    The user will receive a welcome email message.

To resend an invitation, select the Resend Email icon next to the user.
Resend Email icon on Users screen

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UPDATED: 10 October 2024