Networking requirements for PitneyShip Pro and PitneyTrack Inbound
Use these network requirements to prepare your IT and local network environment for connecting PitneyShip Pro and PitneyTrack Inbound to the internet.
If you have extensive network security restrictions, your IT or network administrator may need these specifications to prepare for the installation.
URL Information
The URL hostnames must be accessible from the device, without any obstructions. This includes being free of any SSL packet inspection, web filtering devices or software monitoring. Unless indicated otherwise, these URLs apply to PitneyShip Pro and PitneyTrack Inbound.
- PitneyShip Pro and PitneyTrack Inbound have certain URLs it must connect to for its basic operation. These are listed under “Required URLs”.
Required URLs
- SendPro360 – Applies to all inbound requests to Commercial
- sendpro360.pitneybowes.com
- shipping360.pitneybowes.com
- admin.sendpro360.pitneybowes.com
- enrichtoken.sendpro360.pitneybowes.com
- api.sendpro360.pitneybowes.com
- IOT Core with PB Static IP – Applies to all inbound requests to DeviceHub
- devicehub.pitneybowes.com
- SendPro360 SFTP – Applies to all inbound requests to SFTP
- sftp.sendpro360.pitneybowes.com
- AirWatch – Tracking Assistant device - For PitneyTrack Inbound Tracking Assistant Application
- cn700.awmdm.com
- Xamarin – Cloud - For PitneyTrack Inbound Tracking Assistant Application
- xaapi.xamarin.com
- Time synchronization servers – Cloud - For PitneyTrack Inbound Tracking Assistant Application
- time.nist.gov
- SendPro360 Commercial/Global Outbound traffic – OPTIONAL. Use-case driven. Applies to all outbound traffic to the internet originating from PitneyShip.
- ParcelPoint Smart Lockers – ParcelPoint Smart Lockers
- pitneybowes.com
- okta.com
- eloview.com
- teamviewer.com
- ssm.*.amazonaws.com
- smmessages.*.amazonaws.com
- ec2messages.*.amazonaws.com
- s3.*.amazonaws.com/
- us-east-1.amazonaws.com
- sending.us.pitneybowes.com
- us-west-1.amazonaws.com
- sendpro.pitneybowes.com
- api.pitneybowes.com
- api.sendpro360.pitneybowes.com
- www.google.com
- get.teamviewer.com
- manage.eloview.com
- content.eloview.com
- google.com/generate_204
- debian.pool.ntp.org
- 0.debian.pool.ntp.org
- 1.debian.pool.ntp.org
- 2.debian.pool.ntp.org
- pitneybowes.com
- okta.com
- logmein.com
Communication requirements
The PitneyShip Pro and PitneyTrack Inbound connection uses these ports and protocols. The system will require access through your network and firewall therefore the ports 22 and 443 should be open.
Ports
Port 22
- SendPro360 SFTP
Port 443
- SendPro360
- IOT Core with PB Static IP
- AirWatch
- Xamarin
- Time synchronization servers
Port 80 (TCP/UDP)
- google.com/generate_204
Port 123
- NTP servers for sync to the clock
Port 8883 (TCP)
- AWS IoT MQTT for diagnostics
Port 53
- DNS lookup
Port 5938 (TCP / UDP)
- TeamViewer
IP Addresses
- 52.205.16.237
- 18.210.150.37
Email addresses
The following email addresses must be allowed so that users and recipients will receive email notifications from the system.
User Welcome messages / invitations
User password resets and package notifications
UPDATED: 14 November 2024