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Updating PitneyTrack Inbound apps on mobile devices

While Pitney Bowes-provided mobile devices are centrally managed and configured to automatically update apps as they are deployed, occasionally it may be necessary to start the update process manually.
Products affected: PitneyTrack® Inbound

Pitney Bowes-provided mobile devices are configured to automatically update apps, but sometimes it may be necessary to start the update process manually.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Turn on and unlock the device.
  2. Browse to all apps.
  3. Select Agent.
  4. If an authentication screen appears, select Server and enter the following values:
    • Server: ds700.awmdm.com
    • Group ID: dpstage
    • Username: pbuser
    • Password: pbuser
  5. Select App Catalog.
  6. Select PitneyTrack Inbound.
  7. Select Install.
  8. Select Install again to confirm.
  9. Once the app is installed, select the home button to return to the Home screen.

UPDATED: 05 October 2023