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Getting a shipping label refund on the SendPro C, SendPro+, SendPro C Auto

Void a shipping label to cancel it. The funds will be re-credited to your Purchase Power account.
Products affected: SendPro® C, SendPro®+, SendPro® C Auto (2H20, R2H20, R2H20M, R1H20C, 1H20C, R1H20CM, 7H20C, R7H20C, R7H20CM, 7H20A, R7H20A, R7H20AM)

Void a shipping label to cancel it. The funds will be re-credited to your Purchase Power account.

You have up to fourteen days after you print the label to void it.

  1. Tap SendPro Apps on the Home screen, then tap Shipping History to open the Shipping History app.
  2. All the shipping labels appear by date. The latest date appears first in the list.
  3. Find your label in the list.
  4. Tap the label to open the details screen.
  5. Tap Void Label.
  6. Tap the tick box to confirm you accept the terms and conditions.
  7. Tap Continue.
  8. Press back twice to return to the Parcel Shipping app.

UPDATED: 06 April 2023