"Alert: Username is already been used, please input a different one" message when adding a UPS account in PitneyShip Pro
If the message appears "Alert: Username is already been used, please input a different one" message when adding a UPS account, select a different usernam.
Products affected: PitneyShip® Pro
Issue
The message "Alert: Username is already been used, please input a different one" appears when adding a new Pitney Bowes UPS rate account.
Cause
The username you entered is already in use.
Resolution
Select a different username for your new UPS account.
UPDATED: 10 April 2025