Managing customs products for international shipping in PitneyShip Pro

You can add customs product information for international shipments to pre-fill the customs information for commonly-shipped items. These items are then available to select when adding items on the Shipment Contents screen when creating an international shipping.

In this article:

• Adding a customs product
• Editing a customs product
• Editing a customs product
• Using saved customs products

Adding a customs product

1. Select Settings > International Shipping or Settings > Customs Options..
2. Select Add Product Info
3. Enter a name for the product information in the Product Name field.
4. Under Made In, select the country where the item was made.
5. Enter the Weight.
6. Enter the Quantity.
7. Enter the Value of Each Item.
8. (Optional) Enter the HS Tariff Code.
9. Select Save and Close or Save and Add Another.

Editing a customs product

1. Select Settings > International Shipping or Settings > Customs Options.
2. Select the edit icon next to the item you wish to update.
   
3. Make the necessary changes.
4. Select Save and Close.

Deleting a customs product

1. Select Settings > International Shipping or Settings > Customs Options.
2. Select the delete icon next to the item you wish to delete.
   
3. Select Yes to confirm.

Using saved customs products

Your saved customs products are available when adding items on the Shipment Contents screen when creating an international shipping label. Select the Pick from Inventory menu and select the item. If needed, type the first 3 characters of the product name to search.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.