Adding a contact in PitneyShip Pro, PitneyTrack Inbound, PitneyAnalytics and the Locker Management Module

You can add new contacts to the address book.

You can add new contacts to the address book.

  1. Select Settings > Address Book.
  2. Select + Add Contact.
    Select Add Contact
  3. Select Recipient, Sender, or both.
    Important: This setting cannot be changed once the user is saved.
  4. Select Add internal delivery details and add the recipient's internal delivery information. (Receiving/PitneyTrack Inbound only)
    • Select Mark Office Location as Primary if you want the contact's delivery location to be their office location, or
    • Select Mark Mailstop as Primary if you want the delivery location to be their mailstop location.
  5. By default, contacts are shared with all users in your enterprise. If you do not want the contact to be shared, select the Mark As Private box. Private contacts are only visible to you.
    Note: If Private is checked, lockers cannot be reserved for the contact (ParcelPoint Smart Lockers only).
  6. Enter the contact information.
  7. Select Send email notifications to ensure that the recipient is notified via email of their internal deliveries. (Receiving/PitneyTrack Inbound only)
  8. If the contact needs an accessible locker, select Needs Accessibility Accommodations for Locker Use. (ParcelPoint Smart Lockers only)
  9. Select Save and Close.

Adding additional address types (Optional)

If needed, you can add additional address types for this contact. Additional address types apply to this contact only; address types added for one contact will not be visible for other contacts.

  1. Select Add Address. (You may need to scroll down to see it.)
    Add another address to a contact
  2. Change the Address Label as needed to indicate the address type. The label you enter will become the name of the tab for that address.
  3. Enter the address information for the contact.
  4. Select Save and Close.
  5. To remove an address, select its tab, then select Remove Address.

Related topics

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: 06 August 2025