Resolving software related error codes on the DM300C, DM400C and DM475
Learn how to resolve software related error codes on the DM300C, DM400C, and DM475.
Issue
One of the following error codes displays on your DM300C, DM400, or DM475 and your meter will not run mail:
2544, 2546, 2547, 2544, 2003, 2004, 220C, 200C, 2554, 010B, 010C, 010D, 010F, 0100, 0101, 0103, 0105, 0109, 0111, 0113, 0114, 0115, 0118, 0119, 011A, , 011B, 0200, 0301, 0302, 0303, 0304, 0305, 0307, 030C, 011B, 030F, 0310, 0311, 0312, 0320, 0321, 0401, 0402, ,0403 ,0404 ,0405 ,0406
2544, 2546, 2547, 2544, 2003, 2004, 220C, 200C, 2554, 010B, 010C, 010D, 010F, 0100, 0101, 0103, 0105, 0109, 0111, 0113, 0114, 0115, 0118, 0119, 011A, , 011B, 0200, 0301, 0302, 0303, 0304, 0305, 0307, 030C, 011B, 030F, 0310, 0311, 0312, 0320, 0321, 0401, 0402, ,0403 ,0404 ,0405 ,0406
Cause
Your meter experienced an internal error preventing normal operation.
Resolution
Follow these steps to restart your meter to clear this error:
- Unplug the power cord.
- Wait one minute.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
UPDATED: 14 June 2021