How to resolve Manufacturing Mode on a mailstation or mailstation2

Learn how to resolve Manufacturing Mode on a mailstation or mailstation2.

Products affected: mailstation™ and mailstation2™

The meter displays Manufacturing Mode, and will not turn on.

The meter has experienced an internal error preventing normal operation.

A simple restart may resolve this warning message. Follow these steps to safely restart your meter:

Unplug your power cord, then wait one to three minutes
Plug your power cord back in, ensuring that it is plugged directly into a wall outlet. If this message does not clear, or if it returns, your machine requires further assistance.

Contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: 07 June 2021