Troubleshooting insertion issues in Relay 2500, 3500, and 4500
Learn how to troubleshoot insertion issues in Relay 2500, 3500, and 4500
Issue
Insertion issues
Cause
Outer envelope contents are not entering the envelope correctly
Resolution
- Check the envelope troubleshooting information
- Check that the fold selected is correct for the material size.
- If running heavy or light material, the envelope stop adjustment might need changing
- Large page count insertion may require a Service adjustment
UPDATED: 30 June 2021