"Paper short" message on the Relay 2500, 3500, and 4500
Learn how to resolve "Paper short" message on the Relay 2500, 3500, and 4500.
Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
Issue
The inserter displays the message "Paper short."
Cause
The inserter detected that the material used is too short in length.
Resolution
- Check the actual material length matches the length displayed
- If correct, request another trial piece
UPDATED: 30 June 2021