"Double feed check stacker" message on the Relay 2500, 3500, and 4500

Learn how to resolve "Double feed check stacker" message on the Relay 2500, 3500, and 4500.

Issue

The inserter displays the message "Double feed check stacker."

Cause

A double feed has been detected from the feed tray indicated.

Resolution

  1. Remove the double feed from the stacker
  2. Restart the inserter.

UPDATED: 30 June 2021