Removing funds from the mailstation series

Only perform these steps when instructed to do so by Pitney Bowes. 

Before you begin

• Your meter must be connected to communicate with the Pitney Bowes Data Center. 

Remove your funds

Follow these steps to remove your funds:

1. Press Funds to view the funds available on your meter.
2. Press Menu.
3. Press Review (Up) until Change Setup? displays and then press Enter/Yes. 
4. Press Review (Up) until Remove funds from meter? displays and then press Enter/Yes. Your meter connects and indicates the amount of funds transferred from your meter back to your Pitney Bowes Postage account.
5. Press Clear/Back and your meter display states that it has been taken out of service.

Important: The funds removed from your meter are transferred to the account associated with your meter.  A Funds Report can be printed to confirm the available amount appears as $000.00.
If you cannot connect to Pitney Bowes through your meter, or if you have a blank screen, you may not be able to transfer your funds to your account. Return your meter to Pitney Bowes, and your funds get credited to your account within 4 to 6 weeks after Pitney Bowes receives your meter.
Related topic

• Printing a funds report on the mailstation series